Category Archives: Home Security

Delaware “Cry Wolf” Program RequiresSystem Registration


On June 10, 2012, The Delaware State Police will begin administering the State’s  False Alarm Reduction Program, which was enacted by legislation to encourage alarm users to maintain operational reliability, promote proper use of alarm systems and reduce the amount of false alarms that law enforcement officers respond to. False alarms are a costly and a major public safety concern as they divert law enforcement resources from crimes in progress, other real emergencies, and time spent on routine patrol.

Delaware Law-Title 24 Chapter 12 –False Alarms requires all residents and business owners throughout the State to register their alarms systems. The initial registration period began May 17, 2012 when all security systems and protective service industry professionals were notified by the Delaware State Police Professional Licensing Section to inform all customers and clients of the need to register their alarm systems.

The Delaware State Police initial focus is only on those businesses and residences within the State Police jurisdiction. Wilmington, New Castle County and Newark implemented this program in their jurisdictions more than four years ago. Other municipalities could become part of this false alarm reduction program in the future.

The first three instances of a false alarm will not incur a fine. For the fourth false alarm a $50 civil penalty will be assessed, fifth false alarm $75 civil penalty, followed by a $100 penalty for a sixth false alarm. The seventh false alarm or any thereafter within a calendar year will be subject to a $250 civil penalty for each offense. If Troopers respond to an alarm that has not been registered, the alarm user will have thirty (30) days to register the alarm or a $50 fine will be assessed.

Residents and business owners can continue to register their alarm systems through Cry Wolf, the vendor selected by the Delaware State Police to administer the program. Registration is free and is available through a secure website at https://www.crywolf.us/delaware. In addition to online alarm registration and administration, the website offers information about the false alarm law, answers to frequently asked questions, false alarm reduction tips, payment of fines and more.  

Any questions or further information regarding the registration process and applicable fines should be directed to Cry Wolf at 877-665-29279.

As a courtesy, Burns & McBride registers those customers whose systems they have installed. Once registered the homeowner will receive a registration confirmation showing their system number. They will also receive a password to the system via e-mail. They can access the system at any time using their e-mail as a login and their password.

About Burns & McBride

Our job is to provide essential services to homeowners. one of those essential services is home security and automation. We provide affordable home automation to help protect families, allow them to use energy more wisely and simplify their lives.The Burns & McBride Smart, Safe Home system uses Z-wave technology to tie things like locks, thermostats and lights together so that you can control them whether you are home or away. Burns & McBride has been providing essential home services since 1949. To learn more about Burns & McBride’s Smart, Safe Home can help you – callus at 302-656-5110 or visit our website at www.burnsandmcbride.com

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How would you like a reminder that you forgot to arm your system?


One of the biggest problem with any alarm system is that people forget to arm it when they leave home. All the benefits of energy management and home security are lost if no one turns the system on. How about if it could send you a note reminding you that you forgot to turn it on?

We are please to announce the launch of Geo-Services technology, powered by Alarm.com as a standard feature of our Smart, Safe Home system. This free service enhancement allows you to make “geo-fences” – radius’s  – around your home, through the use of an iPhone or Android device. The technology sends reminders to users’ iPhone or Android devices to arm their security systems when arriving in or leaving  the preset area or tells you that someone has left the area. You can even set up different sites – maybe work or your child’s school.

With industry technology evolving so quickly, there are many great services available to home security customers. Customers sometimes leave their homes unprotected even though they have a security system in place because they don’t arm it, putting them in harm’s way. This new feature and the convenient one touch app is another layer of protection for users. It is one more way to take advantage of technology simply and afford ably too make your life a little easier.

After creating the “geo-fence,” users customize automatic geographic and time-based arming reminders that are sent to their handheld device when the preset radius is entered or exited. Users can enable this feature through the latest Alarm.com iOS app (v2.1), and the latest Alarm.com Android app (v1.4).

Alarm.com’s initial set of Geo-Services will include a location-based version of the company’s popular Arming Reminders feature, allowing users to receive an alert if they leave their home “geo-fence” without remembering to arm the security system. More features are on the way. Alarm.com’s Geo-Services will be a user set option and also support applications where multiple mobile phones are used to trigger a rule. For example, when both Mom’s and Dad’s mobile phones are outside of the Home geo-fence on a weekday morning, a Geo-Services rule can be triggered to arm the security system, lower the thermostat and turn off all the lights. Users will also be able to define custom geofences around other significant locations like a second home, child’s school, or workplace, enabling more sophisticated rules in the future that look at multiple phone locations relative to multiple geofences to decide whether to change system settings or trigger notifications.

“We are very excited about the applications we can enable by layering location-based services into our security and automation platform,” said Rebecca Davenport, Senior Product Manager at Alarm.com. “By expanding our rules-based automation and notifications to look at location, in addition to other inputs like schedule and device status, we can offer our end user customers greater system flexibility, efficiency and overall value.”

Once this technology is enabled on the customer’s account, a default geo-fence is set up around the system address; you have the option to create additional geofences as well. Arming Reminders, tailored to the customers’ individual needs, are then created for each geo-fence. Customers can specify dates, times, and the recipients of the reminder. To preserve the battery life of the phone, Alarm.com minimizes the use of GPS and relies on cell towers where possible to provide accurate location information.

Here’s how it works:

You can use the Geo-Services page to set up geo-triggered rules based on your phone’s location. To add a geo-device, please follow the steps outlined below:

  1. Download the latest version of the Android or iPhone mobile app onto your mobile device.
  2. Log in to your mobile app on any supported phone and enable Geo-Services from the Settings menu.

Once enabling Geo-Services on your phone, you can set up and manage your Geo-Fences, Geo-Devices, and Geo-Features by logging onto your alarm.com web page. Go to the Mobile tab and select Geo-Services

Geo-Fences – By default, a geo-fence is set up around your installation address. From this screen you can edit, add and delete geo-fences.

Edit ~ To edit a geo-fence, click on the fence name or the for the fence you want to edit. Here, you can update the fence location, name and radius. To edit a fence location, click and drag the to a new location on the map or type the address into the text box and click . To edit the fence name, type the new name into the text box under “Fence Name.” You can edit the radius of the fence by clicking and dragging the boundary markers       () to increase/decrease the radius or by manually entering a value in the “Radius” text box. Make sure to click “Save” before navigating to a new page.

  • Add ~ To add a new fence, click on “Add a Fence” and define the location, name and radius as outlined above before clicking “Save.”
  • Delete ~ To delete a fence, click on the fence name and select . Note that deleting a geo-fence will delete any rules or notifications that depend on the fence.

Geo-Devices – Once enabling Geo-Services on a device, it will show up in the Geo-Device list where you can then edit or delete the device.

  • Edit ~ To edit a geo-device, click on the device name. Here, you can edit a device’s name by typing into the text box and clicking “Save.”
  • Delete ~ To delete a geo-device, click on the device name and select . Note that deleting a geo-device will disable Geo-Services on that device and remove it from any rules or notifications that depend on its location.

Geo-Features – the following geo-compatible features are available.

  • Arming Reminders ~ set up an arming reminder to check the arming state of your system when you cross a fence boundary. Go to the Security/Arming Reminders Tab. The Arming Reminders screen allows you to be notified if your system is not armed by a certain time each day.

Add an Arming Reminder

To add an arming reminder, go to the Security tab and choose Arming Reminders. click the “Add a Reminder” link. For each reminder, you need to specify the following parameters:

– 1. Condition: You can set up an arming reminder to check the arming state of your system at a particular time or when you cross a geo-fence boundary. A geo-fence arming reminder can be set up for when you cross a fence at all or specified times.

– 2. Day(s): Check the box(es) under the day(s) of the week you would like to be notified if your system is not armed by the specified time.

You will also need to specify Arming Reminder Recipients. Check the boxes corresponding to the recipients/addresses that should receive Arming Reminders. (Note: To add a new person who can receive notifications, or to add a new email or text message address for someone, go to your online Address Book located under the Notifications tab.)

Be sure to click the “Save” button if you make any changes.

Delete/Edit an Arming Reminder

To delete an Arming Reminder, click the “Delete” link in the row corresponding to the Reminder you would like to remove. To edit an Arming Reminder, click on the “Edit” link in the row corresponding to the Reminder you want to change. When you’re finished editing the rule, click the “Update” link to apply your changes.

Once you’ve setup the geo-fence, you’ll want to create a way for the system to automatically remind you to arm the system. Click on the picture below to see a brief video.

There are some excellent videos on your alarm.com website that explain just how geo0fencing works.

About Burns & McBride

Our job is to provide essential services to homeowners. one of those essential services is home security and automation. We provide affordable home automation to help protect families, allow them to use energy more wisely and simplify their lives.The Burns & McBride Smart, Safe Home system uses Z-wave technology to tie things like locks, thermostats and lights together so that you can control them whether you are home or away. Burns & McBride has been providing essential home services since 1949. To learn more about Burns & McBride’s Smart, Safe Home can help you – callus at 302-656-5110 or visit our website at www.burnsandmcbride.com

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2GIG Appears on Designing Spaces


As you know from this blog, we at Burns & McBride use 2GIG equipment to provide you state of the art, affordable home automation.

Obviously we aren’t the only company in the country using 2GIG.  One of our associates in the industry is Vivint from Utah. Recently there was a story on an episode of Designing Spaces where they explained the benefits of home automation and of 2GIG equipment

We liked it so much, that we thought we should share it with you since it does a great job of showing you how 2GIG can help you. Click on the logo to see the video.

Designing Spaces

As you can imagine, 2GG, like all manufacturers, is happy to put the name of different contractors on their equipment. 2GIG makes the equipment which is featured in this story.

We realize that its a little unusual to point you to an article featuring a competitor. This story does a good job of explaining just what the 2GIG system can do for you. At the end of the day, we want you to compare us with Vivint and with other contractors. We think the Burns & McBride Smart, Safe Home system offers some unique benefits from all other competitors, including Vivint. We’ll be happy to show them to you. At the end of the day – y0u’ll be the judge.

 

About Burns & McBride

Burns & McBride Home Comfort was founded in 1949 and is committed to providing dependable home comfort and safety services to homeowners throughout the Delaware alley. In addition to home security sales through its unique Smart, Safe Home system, it also provides homeowners with HVAC services, heating oil delivery and waste and recycling services. For more information on Burns & McBride please call us at 302-656-5110 or visit our website at www.burnsandmcbride.com

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Crash and Smash Protection



Most security systems are programmed to have a brief delay before going off when you walk in the back door. This 30 second delay or more gives you time to disarm the system and prevent a false alarm.

What would happen if a burglar came into your home and heard the control box beeping? What if he knocked it off the wall or otherwise demolished it to prevent it from calling?

The Burns & McBride Smart, Safe Home system includes patented technology from its partner Alarm.com called “Crash and Smash” Protection

With Alarm.com’s exclusive technology, security system destruction can be detected during the entry delay, dialer delay or alarm dialing process, ensuring that even if an intruder is able to locate and disable a control panel in a “Crash & Smash” attack, Alarm.com will still be able to send a signal to the central station for help. Even better, Alarm.com’s advanced technology enables the use of important false alarm reduction features, without compromising security in the event of a real intrusion.

About Burns & McBride

Burns & McBride Home Comfort was founded in 1949 and is committed to providing dependable home comfort and safety services to homeowners throughout the Delaware alley. In addition to home security sales through its unique Smart, Safe Home system, it also provides homeowners with HVAC services, heating oil delivery and waste and recycling services. For more information on Burns & McBride please call us at 302-656-5110 or visit our website at www.burnsandmcbride.com

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Try the Smart, Safe Home System For Yourself


As we’ve talked with homeowners, we’ve learned that there is no substitute for actually trying the Burns & McBride Smart, Safe Home system and finding out just what it can do.

Our technicians have put together a demonstration kit that we can bring to you. It shows you how the system can protect your home, lock and unlock doors, adjust the thermostat and even turn lights on and off.

The best thing is that you can run the system yourself and get the feel of how easy it is to use

Great job guys in putting this together

Call us today at 302-656-5110 or visit our website at http://www.burnsandmcbride.com. We’ll be happy to schedule a time that’s convenient for you to actually try this system out.

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How Can You See The Smart, Safe Home System In Operation?


The Burns & McBride Smart, Safe Home system can do all sorts of things but at its core it provides affordable home security,  pays for the monthly monitoring cost with energy savings while not requiring any long term contracts.

We believe that the best way to understand how this system works is to spend 30 minutes actually using the system.

We’ve put together a demonstration kit that we can bring to anyone’s home. In 30 minutes, you’ll learn how the system can provide dependable home security for burglary, fire and carbon monoxide and also open and close doors, turn lights on or off by actually using the system. We think you will be as impressed as we are. with how simple it is to use

Call us today at 302-656-5110 or visit our website at www.burnsandmcbride.com. We’ll be happy to visit at a time which is convenient for you

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Home Security 101 – Never Come Home to a Dark House!


No one likes to walk into a dark house.

With the Burns & McBride Smart, Safe Home system you don’t have to. Our system uses a technology called “Z-Wave” to control the lights in your home!

Z-Wave Wireless Lighting Control is easily included in your Smart, Safe Home system. Think of it as a system that allows you to use a hand-held remote to control overhead lighting, outdoor lighting, lamps, thermostats, and small appliances in your home! It looks like a normal on/off switch but it has been “smartened-up”. It includes a small radio which lets it use Z-Wave technology to be controlled by your Burns & McBride Go!Control.

Z-Wave is an exciting new technology for wireless home automation. Z-Wave was designed to allow various devices in your home to talk to one another regardless of the manufacturer, and to be controlled from devices like your Burns & McBride Go!Control or your Smartphone. No wires are needed. You control indoor lighting, outdoor lighting, appliances and more with this easy-to-install and customizable system.

Z-Wave Wireless Lighting Controls—like all lighting controls—promote energy savings by fine-tuning usage. Turn on only what you need, when and where you need it, all at the touch of a button.

Z-Wave-certified products are compatible across all brands and are designed to work properly alongside most wireless home computer networks.

By the way, no matter how many lights you decide to control, there is no change in your monthly monitored fee.

We can design your new Smart, Safe Home system to turn on a light when you disarm the system.That way when you’re standing on the driveway and opening the back door, the lights are on and you are not walking into a dark house!

For more information on this exciting technology, call us at 302-656-5110 or visit our website at http://www.burnsandmbride.com.

Product Details:The Z-Wave Wireless Lighting Control On/Off Switch enables wireless control of on/off functions of hard-wired incandescent, LED, xenon, halogen and fluorescent lighting. The on/off switch replaces your current light switch, uses your existing wiring and provides Z-Wave wireless and in-wall control of overhead lighting. The contemporary switch includes a blue LED indicator light to easily locate the switch in a dark room. It features a gloss white finish that matches modern wall plates.Features:

  • Wirelessly control on/off functions of overhead lighting
  • Provides Z-Wave wireless and manual control
  • LED indicator light allows easy location of switch in dark room
  • Requires in-wall installation with hard-wired connections
  • Easily connects using existing wires
  • Capable of controlling compact fluorescent lighting

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