Tag Archives: burglar alarm

Don’t set Your Motion Detector Off By Mistake!


PIR Motion DetectorOur motion detectors are really sensitive – which is a good thing. It assures you that your home is always protected. But if you are new to the system, it can be easy to trigger a false alarm. To help you avoid this, you should understand how a motion detector works. It uses passive infrared technology, which means you not only have to avoid movement while the sensor is armed  but light and temperature shifts as well.

  1. Pet immunity  The motion detector comes with pet immunity; however depending upon the size of your pet, you can increase or decrease the sensor’s sensitivity (to 33 or 55 pounds) Also make sure that when we mount the sensor, it is located so that pets can’t come within 6 feet of it by climbing on the furniture or other objects. (This makes a home with cats not a very good candidate for a motion detector)
  2. Bugs and insects The sensor has built in protection to prevent bugs from getting into the sensor and causing false alarms. This doesn’t stop a bug from crawling across the face of the sensor though and this can trigger an alarm.
  3. Reflected light Infrared energy can be reflected off any glossy surface such as mirrors, windows or floors with a glossy finish
  4. Windows Windows not only reflect infrared energy but they can also allow sunlight or light from cars to pass through the sensor
  5. HVAC Heating and air conditioning ducts should not be blowing air onto the sensor. The detector can’t see the air but it notes the change in temperature and this can cause a false alarm.
  6. Moving objects Anything that can sway or move because of an air current. Things like curtains, blinds, balloons, loose paper or other items that might be blown around by the heating and air conditioning ducts are an issue.
  7. Vibration Make sure that the sensor is mounted on a solid surface and does not vibrate. Vibration may not only cause the sensor to move a little but it can also cause the fields of view in the room to move triggering a false alarm.

These are the reasons why we will not install a motion detector in a garage!

About Burns & McBride

Our job is to provide essential services to homeowners. one of those essential services is home security and automation. We provide affordable home automation to help protect families, allow them to use energy more wisely and simplify their lives.The Burns & McBride Smart, Safe Home system uses Z-wave technology to tie things like locks, thermostats and lights together so that you can control them whether you are home or away. Burns & McBride has been providing essential home services since 1949. To learn more about Burns & McBride’s Smart, Safe Home can help you – call us at 302-656-5110 or visit our website at www.burnsandmcbride.com

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What is Two Way Voice and Why Do I Need It?


Two Way Voice is Vital, it reduces false alarms and can lead to verified, faster police response times.

Traditional alarm systems work the following way:

  1. Alarm is triggered
  2. Alarm system seizes control of the phone line
  3. After at least 30 seconds (CP01 standard) the alarm system will dial out to the monitoring center and complete the “handshake”
  4. event ually the monitoring station will receive all the information and attempt to call back the premise on the premise’s land line.

Typically the burglar or home intruder do not answer the telephone call (go figure). The monitoring center next calls the police and informs them that an alarm is going off but they could not verify if it is an actual intruder because no one answered the phone call.

Two Way Voice is different, Especially Two Way Voice by Burns & McBride.

Two Way Voice allows the central station to communicate through a speaker phone built into the Go!Control alarm panel only after an alarm has been triggered. It allows our Central Station operators to instantly talk to you through the alarm panel and to hear what is going on inside the house if you are not home. We have heard footsteps, movement, rummaging, glass shattering, and even people screaming. When we hear any type of movement inside the house we then verify to the police that this alarm call is a “crime in progress” which they love. Police often respond very quickly with a higher priority to verified alarms opposed to unverified alarm calls because 98% of all alarm calls are false. In fact, many cities have enacted verified alarm policies where they refuse to respond to a unverified alarm signal.

Burns & McBride’s Two Way Voice is even better. We use Two Way Voice over the cellular network. Most companies that provide Two Way Voice provide it only over the telephone (POTS) line. This is great until your phone line is cut or tampered with not only disabling your Two Way voice but also disabling your whole alarm system.

Two way voice is a standard feature of the Burns & McBride Smart, Safe home system. Just one more way that our Smart, Safe Home helps you and your family.

Other security dealers offer two way voice but it is normally not a standard feature. Here is a video from one of those companies which does a good job of explaining the benefits of two way voice.

About Burns & McBride

Our job is to provide essential services to homeowners. one of those essential services is home security and automation. We provide affordable home automation to help protect families, allow them to use energy more wisely and simplify their lives.The Burns & McBride Smart, Safe Home system uses Z-wave technology to tie things like locks, thermostats and lights together so that you can control them whether you are home or away. Burns & McBride has been providing essential home services since 1949. To learn more about Burns & McBride’s Smart, Safe Home can help you – callus at 302-656-5110 or visit our website at www.burnsandmcbride.com

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Smart, Safe Home Package Is Now Standard on Burns & McBride HVAC Installations!


We are delighted to announce that the Burns & McBride Smart, Safe Home system is now a standard feature on our heating and cooling equipment installations.

This system makes any new HVAC system better by improving energy savings when you are away from home while at the same time offering protection from burglary, fire and other life safety events.

Among the energy saving features of the Smart, Safe Home system are:

  • Automatically turns the heat down or the cooling up when you leave home and arm the system to perfectly match energy savings with your active lifestyle and save money on energy bills
  • Sends you a text message if there is a problem with the heating or cooling while you’re away
  • Turns the furnace blower off if the smoke alarm goes off to prevent smoke damage
  • Provides 24/7 life safety monitoring for life safety issues like burglary, fire or carbon monoxide dangers.
  • And more…

The Smart, Safe Home system includes the Go!Control control module featuring the latest and most advanced security and home management solution in the industry featuring:

Color touch-screen interface

Intuitive, user-friendly interface is found on the Go!Control panel, your computer (internet) and web-enabled phone – providing you with access when and where you need it.

GSM (cellular) radio

The most reliable communication option available in the industry.  No more concern with cut phone lines or the elimination of residential phone lines altogether. Exclusive “smash and grab” protection sends an alarm signal even if a burlar tries to destroy the Go!control panel.

Integrated two-way voice

Go!Control allows the central station to listen in and talk to the homeowner when a signal is received.

(3) Thin Door/Window Contact

(1) Passive Infrared Motion Detector

(1) 4-Button Key Ring Remote

(1) Honeywell Programmable “Smart” Z-Wave Smart Thermostat

(1) Yard sign and set of window decals

Switches, locks, light controls and other Z-wave devices can easily be added.

We Install It –  Unlike some Do It Yourself security systems who send you the pieces in a box, your equipment new system will be installed by a trained Burns & McBride technician. These systems are very simple to operate but they are sophisticated – particularly when it comes to tying them into your heating and cooling equipment.

We Support It  – with our 100% Satisfaction Guarantee. If for any reason you are dissatisfied with the equipment during the first year, we will remove the equipment and return all of your money.

For more information on this program, call us at 302-656-5110 or visit our website at http://www.burnsandmcbride.com

The Smart, Safe Home system is just one more way that we at Burns & McBride are helping homeowners save money by using energy as wisely as possible while making their home’s safe and comfortable.

For more information on this exciting product call us at 302-656-5110 or visit our website at http://www.burnsandmcbride. Finally you might want to follow our blog at http://www.burnsandmcbrideblog.com. Just as Smartphones are adding applications and changing every day so to with the technology behind our Smart, Safe home system. Our blog explains some of the constantly changing things that are happening in the industry and we hope that you find it informative.

cea-award-2011-sm.jpg

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What is the Smart, Safe Home Package?


We have smart phones and smart cars, but smart homes have seemed out of the reach of the average person. But now new technology coupled with our 62 years of experience in home services has brought affordable, home management to the public.

Burns & McBride is pleased to introduce the most technologically advanced security and yet affordable home automation solution available today.

Taking advantage of the experience we’ve gained in home comfort since 1949, our Smart, Safe Home System protects your family from life safety emergencies such as fire or burglary, controls your heating and cooling system to help to reduce your energy bills with “Smart” thermostats and lets you manage your home remotely. Our state-of-the-art system offers you the versatility and peace of mind you need to secure your home and protect your budget with the touch of a button – even from your mobile phone.

Simply More than Security

As a Burns & McBride home security customer you’ll enjoy all of these valuable benefits:

  • Simple, affordable technology saves money on your energy bills and provides 24/7 security monitoring
  • Home automation – You can remotely control your thermostats, lights and other appliances to minimize your energy use, so that the energy savings can pay for the system!
  • Around-the-clock 24/7 monitoring by one of the country’s leading central stations with a 60 second response time for emergencies like fire, burglary or carbon monoxide
  • Remote Security – You can control your system and receive real time notifications about activity in your home from almost anywhere, even your mobile phone
  • Savings of up to 10% on your homeowner’s insurance premiums
  • Text messages for things like doors opening or closing (know when the kids got home from school)
  • Monitored Heating and Cooling Sensors – Your system automatically notifies us of heating or air conditioning problems, even if you aren’t home. As a home security customer, you move to the top of the list, and the next available qualified technician will be sent to remedy the problem.
  • No long term contract required

We Install It –  Unlike some Do It Yourself security systems who send you the pieces in a box, your equipment new system will be installed by a trained Burns & McBride technician. These systems are very simple to operate but they are sophisticated – particularly when it comes to tying them into your heating and cooling equipment.

We Support It with our 100% Satisfaction Guarantee. If for any reason you are dissatisfied with the equipment during the first year, we will remove the equipment and return all of your money.

For more information on this exciting product call us at 302-656-5110 or visit our website at http://www.burnsandmcbride. Finally you might want to follow our blog at http://www.burnsandmcbrideblog.com. Just as Smartphones are adding applications and changing every day so to with the technology behind our Smart, Safe home system. Our blog explains some of the constantly changing things that are happening in the industry and we hope that you find it informative.

cea-award-2011-sm.jpg

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Go!Control-The Heart of Your Home Management System


The Burns & McBride Go! Control panel from 2Gig Technology offers all in one affordable security and home management solution. With an LCD touchscreen and remote control ability, it is the base that we will build your home management system on

You’ve probably never heard of a company called 2GIG Technologies or the Go!Control, but they are really starting to make a name for themselves in the interactive home security system arena. 2GIG has developed what we consider to be the iPhone of home security systems and it is the heart of the Burns & McBride Smart Safe Home system. They have grown to be the second largest manufacturer of home security systems in the past three years and the unit was just awarded a Consumer’s Digest Best Buy award.

The Go!Control panel is one of the most intuitive, feature-packed, well designed home security systems that we have ever dealt with.

The first thing that catches your eye is its’ clean looks. There is no numeric keypad instead it has a bright LCD touchscreen instead.

The Go!Control system features:

  • Wireless sensors (no running cables)
  • Alarm service via cell service (bad guys can’t cut your cell connection)
  • Home automation control of thermostats, light switches, and door locks (if you choose these options and pay the associated fees to the alarm service provider)
  • Arming, disarming, and sensor notification via your smart phone or a  Secure Web Site
  • Arming and disarming via wireless keyfob (similar to how you unlock a car with a remote)
  • Smoke / Fire / Flood alarm relay capability (with purchase of optional sensors)
  • Built-in speakerphone for talking with the alarm service provider (optional service)
  • Weather Display
  • “Smart” Thermostat technology to reduce your energy bills

Our basic Smart Safe Home kit comes with 3 wireless door / window contact sensors, a motion sensor, a keyfob for arming and disarming the system, a Honeywell “Smart” thermostat, yard sign,  the main control panel itself, a power adapter and battery, and a cellular card that installs into the control panel.

The unit is backed by a one year parts and labor warranty plus Burns & McBride backs the unit with aits own 100% Satisfaction Guarantee. If you are unhappy with the performance of the unit, and we are unable to satisfy you, we will remove it at no charge within one year of installation and refund your money. That’s how strongly we believe you’ll like the unit.

The device does not need a standard telephone line since it comes with a built in cell phone. Your alarm cell service cost is built into your monthly alarm service fee.

The system will be installed by a trained, licensed Burns & McBride technician.

The touchscreen experience is much more intuitive than the old school keypads offered by other security system providers. In addition to the touchscreen, the system also features a large fire/emergency buttons in the event that you are too panicked to fiddle with the touch screen. It also features a home button that takes you back to the main menu similar to the home button on an iPhone.

The system features voice responses for just about every event, such as opening a door. You can build your own custom voice responses by stringing together words found in the built-in word bank.

The system is highly expandable. You can easily add other sensors such as smoke/fire and glass break sensors at any time.

For more information on this exciting product call us at 302-656-5110 or visit our website at http://www.burnsandmcbride. Finally you might want to follow our blog at http://www.burnsandmcbrideblog.com. Just as Smartphones are adding applications and changing every day so to with the technology behind our Smart, Safe home system. Our blog explains some of the constantly changing things that are happening in the industry and we hope that you find it informative.

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Home Security 101 – What is a Motion Detector?


There is definitely some mystery surrounding motion sensors. They are a core element of most alarm systems and a standard feature ion our Smart, Safe Home package. So, let’s dig into what they really do.

Motion sensors detect and report motion – in most cases when nobody is home (Armed-Away). That’s why they are not “awake” when you arm your system for the night (Armed-Stay) . It’s usually not practical to put a sensor on every window, and you usually don’t need to, since you can use motion sensors and glass break detectors to get the protection you need more affordably. Plus, motion sensors have come a long way from the original models – much more reliable, and less prone to false alarms.

How do they work?

The early motion sensors were considered “active” devices, because they emitted energy (microwave or ultrasonic) to see what was happening around them. There are some still some microwave sensors being installed in commercial spaces. Today the most common motion sensor uses Passive Infra-Red energy to detect heat given off by people (and animals!) – hence the name “PIR” given to the device. The smart detectors look for objects warmer than the normal background temperature, using a special lens to create “beams” of passive energy, and then look for motion: when the sensor detects a “warm” object moving across several beams within a specified time frame – that trips the alarm.

Where do you use them?

The standard range is 30-35 feet, and the coverage area is shaped like a large water droplet, with the skinny part at the detector. The ideal spot for a motion sensor is in a high-traffic area that an intruder would cross if moving about in your home or business: think hallways, living rooms with big-screen TV, etc. The sensors work better when people move across the beams, as opposed to approaching the sensor directly. The beams project out and down, to pick up anyone trying to avoid detection by crawling.

Motion sensors and pets

Today’s sensors are usually “pet-friendly” up to 40 pounds, which means they “ignore” cats and small dogs – unless your Siamese is downright acrobatic! That means that large dogs with the run of the house all day and night make it harder to use motion sensors – unless you kennel them!

 Things to Remember

Manufacturers recommend careful placement of their products to prevent false (non-intruder caused) alarms. They suggest mounting the PIDs in such a way that the PIR cannot ‘see’ out of a window. Although the wavelength of infrared radiation to which the chips are sensitive does not penetrate glass very well, a strong infrared source such as from a vehicle headlight or sunlight reflecting from a vehicle window can overload the chip with enough infrared energy to fool the electronics and cause a false alarm. A person moving on the other side of the glass however would not be ‘seen’ by the PIR.

They also recommended that the PIR not be placed in such a position that an heating and air conditioning vent would blow hot or cold air onto the surface of the plastic which covers the housing’s window. Although air emits very small amounts of infrared energy, the air blowing on the plastic window cover could change the plastic’s temperature enough to, once again, fool the electronic

Specifications

Based on the latest in infrared technology, the Burns & McBride motion detector comes with three different mounting brackets and a 90° lookdown, ensuring intruders cannot pass by unnoticed. It also communicates directly with tyour Burns & McBride Go!Control panel, so if the detector is triggered, the panel will connect you to the central monitoring station in as few as 17 seconds.

Dimensions and weight
  • Width: 2.5″
  • Height: 3.2″
  • Depth: 1.9″
  • Weight (including battery and brackets): 3.7 oz. (104.9 g)

Regulatory Listing(s)

  • ETL, FCC Part 15, Industry Canada
Features
  • 90° lookdown
  • 110° wide-angle spread
  • Three different mounting brackets
  • 30’x50′ range
  • 33–55 lb. pet immune
  • Five-year lithium battery
  • Tamper-protected
Benefits
  • 90° lookdown: Ensure that no one can walk beneath your sensor undetected
  • Tamper–proof: Know when someone is trying to tamper with your alarm
  • Fully monitored: Get connected to the Burns & McBride central monitoring station in as few as 17 seconds
Radio
  • Wireless signal range
  • 350 ft., open air, with 2GIG Wireless Alarm Control Panel
  • Transmitter Frequency
  • 345.000 MHz (crystal controlled)
  • Transmitter Frequency Tolerance
  • ± 15 kHz
  • Transmitter Bandwidth
  • 24 kHz
  • Modulation Type
  • Amplitude Shift Keying—On/Off Keying (ASK-OOK)
  • Peak Field Strength
  • Typical 50,000 uV/m at 3m
Housing
  • Material
  • ABS plastic and poly-carbonate
  • Color
  • White
  • Operating temperature
  • 32° to 120°F (0° to 49°C)
  • Relative Humidity
  • 5-95% Non-Condensing
  • Unique ID Codes
  • Over one (1) million different code combinations
  • Supervisory Interval
  • 70 minutes
Warranty
  • Lifetime
Included equipment and accessories
  • Battery (installed)
  • Two (2) Panasonic CR2032, or equivalent Lithium batteries
  • Included Accessories
  • Mounting brackets, two (2) long Phillip’s head screws, two (2) plastic wall anchors, magnet

For more information on this exciting product call us at 302-656-5110 or visit our website at http://www.burnsandmcbride. Finally you might want to follow our blog at http://www.burnsandmcbrideblog.com. Just as Smartphones are adding applications and changing every day so to with the technology behind our Smart, Safe home system. Our blog explains some of the constantly changing things that are happening in the industry and we hope that you find it informative.

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Home Security 101 – What is a Door/Window Sensor?


Every monitored home alarm system starts with the wireless door/window sensor. Your basic Smart/Safe Home package contains three of them. The technology goes back almost a hundred years, and over a hundred million of these devices are in use, with over a million more installed every year, just in US homes. There’s an excellent reason why this device is the core of any good alarm system: intruders invariably try to enter through a door first. Burglary entry stats look like this:

  • 34% of burglars enter through the front door
  • 26% enter through a back or basement door
  • 9% enter through the garage

That’s almost three quarters of all burglaries starting with a door – now you see why the layout of every good home alarm system starts with exterior doors  The intruder wants an easy entry- and a fast and easy exit, ideally with an armload of your stuff.

How the Door/Window Sensor Works

The standard door sensor is a battery powered magnetic switch and consists of two small parts: one part mounts on the top of the door frame (on the opposite side from the hinge), and the smaller part (the magnet) is placed in close proximity on the door itself. When the door is shut, the two pieces are within a half inch of each other, and your alarm system can be armed. When the door opens, and the pieces are separated, that triggers the alarm. It’s simple, and it works like a charm. . There are even recessed door/window sensor sif you don’t want to see the sensors at all. Here are some more telling stats:

  • 12% of burglaries occur through an unlocked door.
  • 41% of burglaries in homes with alarm systems occur when the security system is not turned on.

Each home is different and you may want to add more than three to your system. Your Burns & McBride Smart Safe Home System is easy to add additional sensors to.

In addition to sending emergency notifications for break ins, these units can also be programmed to send you messages if items such as liquor cabinets are opened while you are way.

Specifications
Magnet dimensions
  • Width: 0.435″
  • Height: 1.3″
  • Depth: 0.312″
Sensor dimensions and weight
  • Width: 1.03″
  • Height: 2.59″
  • Depth: .49″
  • Weight (including battery and magnet): 1.1 oz. (31.2 g)

Regulatory Listing(s)

  • ETL, FCC Part 15, Industry Canada
Features
  • Fully supervised
  • Five-year lithium battery
  • Tamper–proof
  • Reed sensitivity: 0.625″ minimum gap, 0.85″ typical
Benefits
  • Non-emergency alerts: Protect what matters—attach the contacts to liquor closets, gun cabinets or even treat drawers and get alerted by text message when they are opened
  • Small gap alert: Feel secure knowing that the smallest opening will trigger an alarm— the door or window has to be open less than inch before you are alerted or the alarm sounds
  • Fully monitored: Get connected to the Burns & McBride central monitoring station in as few as 17 seconds
  • Tamper–proof: Know when someone is trying to tamper with your alarm
Radio
  • Wireless signal range
  • 350 ft., open air, with 2GIG Wireless Alarm Control Panel
  • Transmitter Frequency
  • 345.000 MHz (crystal controlled)
  • Transmitter Frequency Tolerance
  • ± 15 kHz
  • Transmitter Bandwidth
  • 24 kHz
  • Modulation Type
  • Amplitude Shift Keying—On/Off Keying (ASK-OOK)
  • Peak Field Strength
  • Typical 36,000 uV/m at 3m
Housing
  • Material
  • ABS plastic
  • Color
  • White
  • Operating temperature
  • 32° to 120°F (0° to 49°C)
  • Relative Humidity
  • 5-95% Non-Condensing
  • Unique ID Codes
  • Over one (1) million different code combinations
  • Supervisory Interval
  • 70 minutes
Warranty
  • Lifetime
Included equipment and accessories
  • Battery (installed)
  • Two (2) Panasonic CR2032, or equivalent Lithium batteries
  • Included Accessories
  • Two (2) Phillip’s flat-head screws, one (1) two-pin connector with a 12″ flying 2-wire lead, adhesive strip

For more information on this exciting product call us at 302-656-5110 or visit our website at http://www.burnsandmcbride. Finally you might want to follow our blog at http://www.burnsandmcbrideblog.com. Just as Smartphones are adding applications and changing every day so to with the technology behind our Smart, Safe home system. Our blog explains some of the constantly changing things that are happening in the industry and we hope that you find it informative.

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