Category Archives: Energy Management

Control Your Home Management System from Anywhere with Interactive Service


The Burns & McBride Smart Safe Home System uses Alarm.com to “power” its unique home management system

What is alarm.com?

Basically they are the clearing house that everything goes through. Your Burns & McBride Go!Control is in constant communication with the alarm.com website.

When we install your Burns & McBride Smart, Safe Home system, you will be given a personal web page with your own log-in and password. This web page lets you control your home:

  • Remotely adjust your thermostat
  • Remotely lock or unlock doors
  • Remotely turn lights on or off
  • Receive text messages for various events such as the system being armed or disarmed

For more information on this exciting product call us at 302-656-5110 or visit our website at http://www.burnsandmcbride. Finally you might want to follow our blog at http://www.burnsandmcbrideblog.com. Just as Smartphones are adding applications and changing every day so to with the technology behind our Smart, Safe home system. Our blog explains some of the constantly changing things that are happening in the industry and we hope that you find it informative.

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Go!Control-The Heart of Your Home Management System


The Burns & McBride Go! Control panel from 2Gig Technology offers all in one affordable security and home management solution. With an LCD touchscreen and remote control ability, it is the base that we will build your home management system on

You’ve probably never heard of a company called 2GIG Technologies or the Go!Control, but they are really starting to make a name for themselves in the interactive home security system arena. 2GIG has developed what we consider to be the iPhone of home security systems and it is the heart of the Burns & McBride Smart Safe Home system. They have grown to be the second largest manufacturer of home security systems in the past three years and the unit was just awarded a Consumer’s Digest Best Buy award.

The Go!Control panel is one of the most intuitive, feature-packed, well designed home security systems that we have ever dealt with.

The first thing that catches your eye is its’ clean looks. There is no numeric keypad instead it has a bright LCD touchscreen instead.

The Go!Control system features:

  • Wireless sensors (no running cables)
  • Alarm service via cell service (bad guys can’t cut your cell connection)
  • Home automation control of thermostats, light switches, and door locks (if you choose these options and pay the associated fees to the alarm service provider)
  • Arming, disarming, and sensor notification via your smart phone or a  Secure Web Site
  • Arming and disarming via wireless keyfob (similar to how you unlock a car with a remote)
  • Smoke / Fire / Flood alarm relay capability (with purchase of optional sensors)
  • Built-in speakerphone for talking with the alarm service provider (optional service)
  • Weather Display
  • “Smart” Thermostat technology to reduce your energy bills

Our basic Smart Safe Home kit comes with 3 wireless door / window contact sensors, a motion sensor, a keyfob for arming and disarming the system, a Honeywell “Smart” thermostat, yard sign,  the main control panel itself, a power adapter and battery, and a cellular card that installs into the control panel.

The unit is backed by a one year parts and labor warranty plus Burns & McBride backs the unit with aits own 100% Satisfaction Guarantee. If you are unhappy with the performance of the unit, and we are unable to satisfy you, we will remove it at no charge within one year of installation and refund your money. That’s how strongly we believe you’ll like the unit.

The device does not need a standard telephone line since it comes with a built in cell phone. Your alarm cell service cost is built into your monthly alarm service fee.

The system will be installed by a trained, licensed Burns & McBride technician.

The touchscreen experience is much more intuitive than the old school keypads offered by other security system providers. In addition to the touchscreen, the system also features a large fire/emergency buttons in the event that you are too panicked to fiddle with the touch screen. It also features a home button that takes you back to the main menu similar to the home button on an iPhone.

The system features voice responses for just about every event, such as opening a door. You can build your own custom voice responses by stringing together words found in the built-in word bank.

The system is highly expandable. You can easily add other sensors such as smoke/fire and glass break sensors at any time.

For more information on this exciting product call us at 302-656-5110 or visit our website at http://www.burnsandmcbride. Finally you might want to follow our blog at http://www.burnsandmcbrideblog.com. Just as Smartphones are adding applications and changing every day so to with the technology behind our Smart, Safe home system. Our blog explains some of the constantly changing things that are happening in the industry and we hope that you find it informative.

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Home Security 101 – Text Messages Let You Know What’s Going On At Home!



A Burns & McBride Smart, Safe Home System will do more than just notify the police or fire department of life safety emergencies.

It can keep you in touch with anything happening at home. In addition to alerting you of an unwanted intrusion, your system should also alert you when the kids got home from school, when a liquor or gun cabinet was opened or even if the heat is off.  Here are some more: did someone disarm the system? Who was it – and when? All this information (and more!) can be sent to you almost instantly, and to anyone else you want to receive your alert signals.

How do notifications work?

Every time a sensor in your home is activated, it sends a signal to your alarm control panel – and the control panel forwards that signal to you over the cellular link  You can get alerts each time a door opens or a motion sensor is activated. And you can even put a micro sensor on “sensitive” locations like a medicine cabinet, liquor closet, or gun safe. Additionally, “No-Show” alerts can notify you by text or email if your alarm system is NOT disarmed in a specified window of time. This is a great solution to ensure that kids are getting home on time after school.

For more information on this exciting product call us at 302-656-5110 or visit our website at http://www.burnsandmcbride. Finally you might want to follow our blog at http://www.burnsandmcbrideblog.com. Just as Smartphones are adding applications and changing every day so to with the technology behind our Smart, Safe home system. Our blog explains some of the constantly changing things that are happening in the industry and we hope that you find it informative.

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Who’s Monitoring YOUR Alarm System 24/7?


Most alarm companies like to brag about their 24/7 monitoring center: each center (also called a “central station”) is faster, better, more secure, more responsive, more reliable than the next – you’ve probably seen the ads, or heard the pitch. Well we’d like to brag a little ourselves. It’s worth learning what really matters in monitoring, and what separates the good from the bad, when it comes to who is responding to your alarm events.

First, here is a reminder on how the alarm process works:

1) Your alarm control panel receives an alarm signal from a sensor in your home.

2) If not quickly disarmed, the control panel sends the alarm event signal to the monitoring center. With the safest systems this happens over a cellular connection, not a vulnerable phone line.

3) The monitoring center calls you to verify if it’s a real alarm (asking for your passcode).

4) If the monitoring center cannot reach you (or does not get the passcode), they dispatch police, fire, or medical, depending on the specific signal they received.

So what makes one monitoring center better than another? There are several points of differentiation, and here’s what I think they are.

  • Approvals and Licensing – The critical ones are UL, Factory Mutual, Department of Defense (DOD) clearance, and Fire Department of New York – only a handful in the US have FDNY approval. Once achieved, these levels of compliance must be met year after year. In many states and local jurisdictions, central stations need their own licenses to offer services.
  • System redundancy – The point is not how many centers a company has, but how robust each center’s infrastructure is. Redundant primary and backup power, telecommunications (access & carriers), web access, servers, even backup HVAC contribute to providing flawless response.
  • Training and employee retention – What caliber of operator is hired, how well are they trained and managed, and how long do they stay? Even with the best systems, it is ultimately people who are verifying alarms and dispatching the authorities.
  • Experience and track record – It takes a center time to learn how to monitor well. The best centers have been around for a while, have perfected their hardware and software, and know how to react efficiently and effectively. You will know when you are talking to a good center – and it won’t take long for them to call, after the alarm event.

Some alarm companies have their own monitoring centers, and some use a third party that specializes in monitoring. Both solutions work. The third party companies have a lot to offer vs. the in-house center: monitoring is all these centers do, so they tend to be really focused on it, and good at it. There are also companies who make a big deal about multiple centers, backing each other up: this sounds good on paper, but when one of their centers actually goes down, you can learn the hard way how well the centers share information and route calls in an emergency. As mentioned above, the best architecture is the highest level of redundancy in each center itself, so that multiple center redundancy is not required.

Burns & McBride Home Comfort chose Rapid Response Monitoring, and we consider Rapid to be the best in the industry. Founded in 1992, they have all the right licenses and approvals – and yes, they are one of those select companies who can monitor commercial fire alarms in New York City, which is the toughest approval in the industry.

For more information on this exciting product call us at 302-656-5110 or visit our website at http://www.burnsandmcbride. Finally you might want to follow our blog at http://www.burnsandmcbrideblog.com. Just as Smartphones are adding applications and changing every day so to with the technology behind our Smart, Safe home system. Our blog explains some of the constantly changing things that are happening in the industry and we hope that you find it informative.

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Filed under Energy Management, Home Safety, Home Security, Uncategorized