Tag Archives: service

The Heat’s Off – Now What?

Here’s a story from one of the few cold days we had this winter.

John was in Florida on business. While he was away, the heat went off in his home and the temperature inside began to fall

John has a Burns & McBride Safe, Smart Home system with its Smart Thermostat. We had set it up to notify him if the temperature in the house ever went below 45 degrees. As it got colder in the house, the temperature fell below 45 degrees. His Safe, Smart Home system noticed this and immediately sent him a text message that there was a problem.

John called Burns & McBride and we sent a technician right over to fix the problem. Since he had also installed a lock which was part of the Safe, Smart Home system, he was able to unlock the door from Florida and lock it again when our technician left!

It turned out to be a minor problem, easily fixed by our technician since we caught it in time. But if John had not called for service when he did, who knows what sort of damage could have occurred?

To find out more about this and other features of the Burns & McBride Smart Safe Home system call us at 302-656-5110 or visit our website at www.burnsandmcbride.com

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Filed under Energy Management, Home Safety, Uncategorized